Hi Lawrence,
Thank you for your speedy reply. I just got off the phone with Daera. We went over everything we thought would possibly be causing the problem. Mostly working in IE settings with no luck. As a last shot, she had me download Firefox and I was amazed, I was able to log into my account:woohoo:
In short, we know the problem is obviously some tricky setting somewhere in my IE settings. We just couldn’t figure out what. I will keep Firefox my comp and am happy know I can now access my account.