Hello Castion,
I am afraid you used the wrong information for contacting our affiliate department. Cirrus Casino has outsourced its affiliate program to GamblingWages. If you tried contacting some customer support in Cirrus Casino, they probably did not know what you were talking about.
Please send me your affiliate id via email, so that I can take a look at the problem: natalie at gamblingwages dot com
Looking forward to your email,
Natalie Stewart
Affiliate Director
http://www.GamblingWages.com