Hi,
I agree that action should have been taken to fix this much sooner, and I do hope that we can now move on from this. To sum it up,
*Yes, PokerRoom.com messed up a tournament and handled the result of it poorly. (Improvements are to be made in that area.)
*No, we didn’t do it on purpose or to cheat anyone.
*All prizes have been paid out in full, including the accidentally added cash.
Kind regards,
Carly