It was recently brought to our attention that a very small number of affiliates, you being one of them, did not receive their due payment as a result of a status change in their account – from “suspended” to “unsuspended”. We have taken immediate steps to rectify the issue and process all payments to these few affiliates.
It is important for us to stress that that this delay occurred due to a technical error, and was not intentional in any way. We understand that this error has come at the price of your satisfaction with our program, and hope that you will understand this is a unique case and not a reflection of our service.
We regret that we inaccurately estimated the time it would take for payments your payments to arrive. I would like to assure you that we are doing our best to ensure this will not happen again, and that you will receive your payment in a timely matter.
In the meantime, we apologize for the inconvenience we may have caused you as a result of this.