Hi Tim,
THanks for the quick response.
This is not a personal issue – but one that I don’t want to have to be fighting for a player somewhere down the line – when they accidently run foul of it.
Can we at least make sure that it’s clear to people that they should have their account in EITHER their home currency or USD or CAD …
Somewhere in LARGE friendly letters in the currency selection area would be best !!!
As for the “bonus abuse” argument that you got given – I really am struggling to understand that explanation …
– if you’re prepared to match 200 GBP to a UK resident
– why not match the same value to a Canadian or an Aussie ?
– why does geographic location affect the value
It’s a match bonus after all – so they’re depositing and risking a similar amount – how does this constitute fraud ??
Why not translate the value to the currency selected and totally negate the issue … so GBP 200 = USD 390 = CAD 450 = AUD 500 (etc)
I’m sure that explanation was hysterical … opps I mean historical … but I take your point that there is little you can do.
:lookaroun
Please make it clear to the casinos though – if we get a customer complaining about this to us because some bean counter has tried to save a bonus payout – then we will be publicising the issue widely …
:nono: