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DonEriqe….. did your situation get resolved and were you happy with the answer/outcome ?
Hi Guys,
Our problem didn’t get solved and our Account Manager don’t understand the problem and haven’t replied my last mail.
I will post my experience here then you can use it as you wish.
1. I have met AP affiliates to many events etc. Now after a while I wanted to list their site because I was promised a 35% deal.
2. I signed up to casinodk and got the account set to 35% no hazzle.
3. I then arranged with a partner site of ours (a site which we do not own) to list AP as well. I referred them via the AP affiliate program so we could get 5% of the rake generated there. It is the first time we have ever done that since we don’t spend any time signing up other affiliates.
4. I made a test account via our partners and made a total deposit of $7000 and started playing some 25-50 FL games, 10-20 Fl games etc. I played 2500 hands which normally would be around $600-700 in rake.
5. The account was NOT tracked to our partners or us.
6. I asked for the account to be tracked. It took two weeks and I had to make another deposit before it could be tracked in the stats.
7. Yay! The account was tracked but only about 450 hands was tracked and then I played some more to test if it would help – it didn’t. The 5% to casino.dk was NOT tracked so we have never received any payments here as well.
I had a total rake of 350$ in our stats (or so) with only 1/5 of the hands I played tracked. I got screen shots from our partners affiliate account and my AP player account. They don’t match at all. I twas 450 hands vs. 2500 hands.
8. When I pointed this out to AP affiliates I was told they shouldn’t be paying me at all!? I know it states in their terms that affiliates may not play under there own trackers, but since I don’t own our site nor our partners site I can not see any illegal in my activites. I did it to test the program and it was horrible.
Their solution?! No payment, no response no solution.
My solution – cashout and never promote AP again. I think its odd they want to loose a highroller/affiliate over paying out what they are suppose to.
@CAP
How do they get certified and what does it take to loose their status as certified partners? :beatup: