I recieved a response from them today:
Dear Michael,
Welcome to Best Casino Partner. Since the current migration from CasinoBlasters to BestCasinoPartner has happened, please take the time to get familiar with our software. I have sent your issue reagrding the tracking to our managers to be looked into. Please allow some time for a reply. Due to the high volume of queries, we can only offer email support at this time. Thank you for your patience and understanding.
Best regards,
Cassandra
Best Casino Partner
Hopefully this issue is resolved soon 