I could be wrong but I thought she said she was in communication with them now working it out?
Seems like she posted about it just to get everyones opinion on the matter without prematurely slamming the program; after all she might get the resolution shes seeking. I am almost certain she will name them if she cant work it out.
Oh and yes just love having my whales drop off the face of the earth. Promoted a few programs in the past where every whale I caught won big and swam away.