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Reply To: Significant Problems

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#700178
Anonymous
Inactive
Dominique wrote:
Jackpotjoy is one of the largest casino sites in the UK, and I have been promoting them for some time, and they are impeccable.

Their front page is exactly the way the target audience likes it.

I have also promoted webcam for some time, and found it attracts mostly above average players.

HCN – I guess is not making it. Happens.

So I guess “happens” is now a reasonable excuse for behavior such as this by online casinos? It gives me the impression that you are only concerned about the affiliate side of the business as opposed to player perception. As long as your getting checks for player losses, everything’s fine, right?

As I said before, Jackpot Joy is likely the most player-friendly of all the Income Access clients primarily because it is a glorified chatroom. There is certainly a market for that but it doesn’t make their functionality more desirable to a real player at all. Contrasting that with a solid institution such as 32Red makes a player feel like she/he is dealing with 2 completely different industries. If by impeccable you mean they leave much to be desired, as a player I would agree with you wholeheartedly.

Casino Webcam is nothing more than the “live” offering of Playtech which is handled much more effectively by industry heavyweights such as Aspinalls or Top Card. How many of your “above average” players are willing to stick around with Webcam when their direct competition offers a better product and multiple support channels as opposed to one email address that “promises” to be answered in 24 hours. Additionally Casino Webcam has the following subpar rules taken directly from their website:

Withdrawals are processed once per week, generally on Saturdays or Sundays.

The maximum withdrawal limit for winnings is set at US$5,000 per 30-day period.

Casinowebcam reserves the right to freeze and forfeit player accounts due to actual or suspected Fraudulent activity;
– Attempts by the player to circumvent the normal odds of the game played via electronic or other methods,
– and/or employing playing methods, including but not limited to the following; such as observing and/or recording deal outcomes over a period of time via login to Casinowebcam and/or Licensee sites,
– Using a system of progressive betting for example on Roulette over an extended period of play