Hello Casinoreports,
I think if I simply say: “I swear this is not true”, it will not increase any positive reputation for our casinos.
However, I can give you some figures for reflection:
54% of our people play for real money, while 41% plays for both: fun and real cash.
Overall Satisfaction with customer support and payouts is at 71%
34% of our customers play at our casinos only.
37% of our customers have been playing with us for over a year, 16% between 6 to 12months, 13% from 3 to 6.
15% plays weekly, 28% of our customers plays with us at least twice a week, while 19% plays daily.
These figures are taken from the surveys, which were organized and monitored by RTG.
In my opinion only figures can show you that if our customers where not happy with threats or payouts they would not be playing at our casinos for over a year, especially for real money. Besides that, I am sure there would be a lot more scandalous posts all over the Internet.
So, do not take my word: I will always defend our customer support reps, because they do work hard to convert all of your traffic into real satisfied depositors. Just judge us by our work and by our figures.
Best regards,
Natalie Stewart.
Affiliate Director
http://www.GamblingWages.com