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Reply To: Update on 1st hr on the house for Captain Cook please.

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#685849
Anonymous
Inactive

Ok guys I’m in and fresh with some more updates…

kdollar wrote:
Can players that played at casino classic for the $500 play at the captain cook casino?

Just to edit the response on this one – as long as the player has deposited at Casino Classic after they have played the free spins, they are able to participate in the Free Spins promo at Captain Cooks Casino (this is for if they have not deposited at another casino). If they have deposited at another casino and played the free spins without depositing at Casino Classic, they are still able to play the free spins at Captain Cooks.

nodepositneeded wrote:
Is it that I am really tired or that this condition “Only a new player who has deposited at least once at one of our other casinos (excluding Casino Classic) is able to play the free spins” is not listed anywhere on the terms page for this promotion….

This could lead to huge problems and many player complaints, especially with having the promotion on the home page for Captain Cooks.

Please advise…

The techies are still in the process of uploading the T&Cs for the depositing at another casino before play condition, and they should be up by the end of today (if not, early next week).

Scandle5 wrote:
I’m having problem with logging into my account again. Thanks in advance.

Scandle5 – chances are you just need to delete your cookies. To do this, open your Internet Explorer, click Tools > Internet Options > Delete Cookies. Restart the browser and try again. This should fix the problem.

If there are any more questions, please feel free to either post or email me.

Cheers and GOOD LUCK!