I did tech support for Adelphia cable for quite some time and Norton seems to be the biggest peice of junk out there..We would get constant calls daily regarding ms outlook and outlook express where people cant get their email..we have them disable norton, and wa-la..Try completely disabling norton and then trying out firefox for a couple minutes..if you notice it working, then call norton and b!*%$ at them because their anti virus does not work with firefox..hey, at least then you know who to complain to! hehe