Hi there
I’d like to clarify the misunderstanding with regard to the definition of a new Active Casino Customer i.e. the “1st Purchase” issue.
The customer will be linked to you once he/she has made a second purchase at the casino. Once this has happened, you will own the customer. And all revenue from all of that customer’s accounts within the Belle Rock Gaming Group will be linked to you. Therefore, you will receive commission from all the casinos within the Belle Rock Group at which that customer purchases and plays at from the day he/she opened the account including the 1st purchase.
I hope this helps to clarify this particular issue.
Thank you for all of your feedback to-date, we do recognize that this is a trying time for everyone concerned.
Best Wishes
Nicolette Tsombanellis
On behalf of ReferBack