I must agree with what everyone else has said up to this point.
You need to remove the lapsed player clause from your terms. Players return to casinos after 6 months. The only logical reason for a program to remove players from an affiliate account after 6 months, is because they don’t want to pay commissions on the player if they return.
Your casinos are always changing bonuses, using these bonuses as a marketing ploy to get new players into your casinos. Now, your going to turn around and tell the affiliates that have taken so much time updating these bonuses every time they’re changed, that they’ll now be punished for players that take these bonuses because they often lead to bonus abuse.You can’t have your cake and eat it too. If you want to offer 400% bonuses to your players, then you have to assume the risk of bonus abuse. Don’t try and put this problem onto the affiliates.. just change the bonuses.
I’ve been a supporter of the ReferBack program for over 4 years now, but if you don’t get things together right now, and start showing some love for your affiliates, I’ll remove all of your casinos from my network.