Hi Tom,
Satya is right.
It’s ok to point out player problems here, affiliates need to know when casinos are not responsive to players.
But affiliate programs are not the ones to resolve player probblems – the casinos are.
So it is best to stick with player watchdog sites to resolve these things. I visit Casinomeister and WOL and also the Player’s Union regularly to keep updated on such issues and recommend all affiliates do so. We do need to know about such issues if we are to offer problem free properties on our sites.
But CAP is dedicated to resolving affiliate concerns, and the contacts and influence CAP has are not the type needed to resolve player issues.
While I want to discourage the posting of individual player issues here and strongly encourage taking these to player watchdog sites where the correct contacts are in place, I did look at this.
It seems that this player suffers from an extreme case of multiple personalities…