These issues should be resolved now.
There seemed to be a problem when going to incomeaccess.com as opposed to http://www.incomeaccess.com. This is fixed!
Your reports should be running fine now Peralis however if this problem does come up in the future please let the team know, it will help them to fix it 
You may have noticed some changes to Income Access over the past few days and its still being worked on. If you do have troubles please try clearing your temporary internet files first and if the problem persists please let the team at Income Access know either in this forum or via email at [email protected]
Thanks
Jennifer