Hi,
Please note that we credit no deposit bonuses to players accounts monthly if they have taken the time to register a real account but do not make any purchases. This is done in an attempt to get them playing so that it is mutually beneficial.
These bonuses are credited to the players accounts at the beginning of the month and if the players do not play these bonuses then we removed before the month end so that your stats are not affected.
Please feel free to contact me should you have any queries.
Regards,
Antoinette