Thanks for the update Professor.
The email discussions Geoff speaks of were with Carly and they were ongoing for much more than a week. My first email to them was on May 24. She basically told me they were chargebacks and there was nothing they could do about it. I had a lot of questions for her and got very few answers. At that point I requested a phone call from CC or IC because I was getting no where with the emails. I think it took me about 3 requests and 5 days for a phone call. Finally Gina did call and leave a message on Sunday. She did NOT ask me to email and provide more phone #’s or a better time to call. She simply said “I will give you a call later to see if your in, bye”.
So I waited. Monday and Tuesday nothing. Last night she called me on my cell phone. I had provided both my phone #’s to Carly in a June 1st email to Carly.
Geoff says that in the email discussions that “suspicion is something we find very difficult to disprove.” Well they haven’t offered any concrete explanation. All I have gotten from Carly was that a bank called in some chargebacks, misinformation, and a lot of ‘I don’t knows’.
I know this all sounds trivial but to me it is not. They are small facts but what most of what Geoff told you was full of inaccuracies. His note to you sounds very defensive. Why, am I not allowed to ask questions when these things happen?
As for my conversation with Gina last night. She didn’t have any new answers for me but promised to look into all of my concerns. She told me that they would try to ban the player from playing under my ID again. HUH? I asked if he was still allowed to play at CC. She told me she didn’t know.
More later.