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most of my players stopped playing and only have seen a few deposits now (only $25), this has been going on for a while now. I totally agree retention is 0.
I hope Wael can help us out.
:wink-wink
Hi All,
We are aware that we have some issues with some of our players not receiving the promotional emails and we are implenting plans to resolve this. I can confirm that we send out 2 to 3 promotional emails per week, including addtional retention emails, new sign ups, not played > etc
I can assure you we work very hard in retaining our members loyalty and are making every effort to resolve this issue. To assist with the analysis it would be helpful if those affiliates with casino accounts could provide me with which mail provider they are using and the last date they recieved a promotional mailer from Sloto’Cash
Much appreciated
Wael
Hi Wael, many thanks for your response.
Great to see you are working on this.I am using my msn e-mail addy – [at]msn.com as a player at Sloto Cash
and I think the last e-mail I got was about 3 month ago.
I am always also checking my spam/junk and also there is noting from Sloto Cash to find.Thanks
Marina
