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Viewing 15 posts - 1 through 15 (of 17 total)
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  • #652441
    Anonymous
    Inactive

    I think they just sent an email concerning those stats problems.
    Check your inbox

    #652442
    Anonymous
    Inactive

    I haven’t received any emails from them for many months now…..can someone please forward me the email [email protected]
    Thanks!

    #652443
    Anonymous
    Inactive

    Here’s a hint:

    When trying to login if the site pareses the page and then takes you right back to the login screen you can overcome this PHP error by hitting the login but like rapid fire about 5-6 times really quickly…..Just keep doing that it will log you in.

    The same thing goes for anything that wont load….just click that link about 10 times very quickly and it will finally load up :)

    Also – You can email [email protected] though they can be slow and if you don’t want to phone them try emailing my contact [email protected]

    he’s quick to reply typically :)

    #652444
    Anonymous
    Inactive

    Wait

    Is Affiliate Lounge something different?

    I re-read your post (what an idea lol) and saw you said nothing of fortune lounge.

    Dont mind me :)

    lol

    #652445
    Anonymous
    Inactive

    Yea, affiliate lounge is a different program.
    Ellen. sent you the email.
    I actually have the same problem there but so far I’ve been too lazy to read that email.. :p

    #652446
    Anonymous
    Inactive

    Thanks!!

    #652455
    Anonymous
    Inactive

    I’ll see if I can find someome from affiliate lounge on messenger today.

    I can’t see my stats either – I only have a couple of textlinks some place anymore so wasn’t very anxious…

    #652458
    Anonymous
    Guest

    The stats at Affiliate Lounge haven’t loaded for me, either, come to mention it.

    I just wasn’t terribly worried about it, since reading those stats are usually a waste of time!

    lol

    #652460
    Anonymous
    Inactive

    Affiliate Lounge will stop by today to explain. :)

    #652462
    Anonymous
    Inactive

    the problem is for Cherry Casino only.

    #652463
    Anonymous
    Inactive

    Actually, I’m pretty sure more than Cherry Casino is affected. I sent Rick Jessup (rick “at” netentertainment.com) some information that I hope will be helpful in finding the trouble.

    It appears that a database query is timing out after 30 seconds. If you run the stats for only a day or two, you likely will have little enough data that it can complete within the 30 sec timeout window. The advice in their email of INCREASING the number of days was quite ineffective for me.

    However, like Fergie, checking my stats at Affiliate Lounge has never been very worthwhile. :-(

    #652464
    Anonymous
    Inactive

    Hey all,

    As promised by Dom I’m here to check in, I’m sorry I wasn’t aware of this thread earlier. I’ll keep checking in now that I know about it.

    It looks like everyone is kind of aware of things now. Stats are timing out, but it’s only Cherry Casino that is causing these things to happen. If you isolate Euro, for example, things should work. Our guys know what’s happening but haven’t yet determined why it’s happening.

    Please rest assured the back end if still moving along fine, all tracking is still taking place and there are stats there to be seen. I’m more than happy to provide them to you manually if you’d like, just toss me an e-mail (rickATnetentertainment.com).

    Sorry for the inconvenience, we’re working on it as quickly as we can.

    Thanks,
    Rick Jessup
    AFFILIATE LOUNGE

    #652530
    Anonymous
    Inactive

    Hey all,

    Ok, a fix appears to be in place – I need those affected by this to run a check on it for me. We’ve sped up the processes so things shouldn’t time out. Unfortunately, it means (hopefully temporarily) that stats are only going to be run once a day for now. However, I figured 24-hour stats were better than no stats.

    Please give it a test and let me know either here, by e-mail, or PM if things are working for you.

    Thanks,
    Rick Jessup
    AFFILIATE LOUNGE

    #652538
    Anonymous
    Inactive

    Works fine for me now. Thanks for the assistance Rick.

    #652540
    Anonymous
    Inactive

    My stats are still not working.

Viewing 15 posts - 1 through 15 (of 17 total)