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My understanding, not the official answer.
Manager Credit Amounts Awarded is the bonus casino manager credits to the players in order to encourage them keep on playing. For example, welcome back bonus.
RTG casinos have a lot of bonus system for thier players.
Hi szwejo,
You are looking at the part of the stats that says “Summary to Date”. This amount is generally incorrect since the system calculates negative carry overs which we don’t apply and it also isn’t in sync with our payouts, so it doesn’t count when payments have been made.
To see your true stats, look at the part marked “Summary for this Pay Period” and check the field “Amount Earned:”.
Once you have checked this, you will see that for January, your players in Club and Cool Cat have deposited a total of $125 and the next profit was calculated as $163 so you have earned $49 from these deposits. Even though $2k was applied in manager credits to your players, you still earned over 30% of your players deposits.
Also, for the record, you never contacted me or anyone here, not through any of our contact options; our toll free number, chat, email or ticketing system. If you would have contacted us or if you need to contact us in the future we will gladly answer any and all question you have, as we are here for you. We don’t check to forums every day, so contacting us before positing will result in a faster response.:hattip:
