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  1. #1
    Senior Member Sparrow's Avatar
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    Default Couple questions/suggestion

    Hi, I have a few comments, questions and suggestions.

    1. Please, please, please add a "remember me" option on login, or edit the login form to conform to whatever naming conventions Windows uses to determine if it'll offer to remember passwords. I think the issue there is that the first field is labeled "Username" but requires an email addy.

    2. I seem to get more "funs" than I get downloads. Is that a matter of more than one account created per download, download counting being funky or do "funs" represent all the fun accounts that played during the period rather than accounts created?

    3. Any chance you could add a key that explains the report columns? What does "MGR" mean for example, are these unique clicks, are "Funs" and "Reals" accounts created or played, etc?

    4. It looks like player bonuses are counted against our net and commission. Is that the case?

    5. How do I have anything in the net and payment columns without any "Reals"?

    Thanks much!
  2. #2
    Certified Affiliate Program Manager
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    Default Answers to questions and suggestions

    hi Sparrow,
    sorry for the late reply but hope the following will still help:

    1.the company's policy is not to permit that due to security reasons. if you have other udea to ease it uo please let me know.

    2. there can be up to 3 fun/real players created from one computer and that could be a reason. but to better check this i will need your username in our affiliate system to run a more accurate checup on your players.

    3. i agree with your advise to explain those columns and will do that asap. meanwhile MGR is the total commission generated from your players to PLAY65. Clicks are unique on a certan time session. Funs are accounts created and as mentioned can be up to 3 from a single computer (but only one welcome bonus from a unique computer) Real players is a depositor player.

    4. yes, bonus is count against an affiliate MGR and forms the net revenue as explained in the OUR PRODUCTS AND COMMISSION section (http://affiliates.tcads.net/products.asp) .

    5. that could be because your fun players used the $2 welcome bonus and may have geberated commissions by playing on it


    i hope this clarifies your wuestions and i'll be more than glad to assist you more if you email me with more questions.


    best regards,
    mati
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