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  1. #11
    Senior Member allfreechips's Avatar
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    Either way if CR is paying a third party to spam then I guess thats the same no? Did the affiliates all sign up to mycrewards.com to get email offers? I bet not.

    I am glad to hear that at least CR did not give out the mailing list.
    Get up to date bonuses from Online Casinos as well as new No deposit casinos When playing RTG Casinos be sure to check the great online casino bonus details before wagering! For a full list of online Casino Bonuses be sure an visit. Adding a personal Casino Review is simple at all free chips! If your in search of the newest No deposit casino bonuses be sure to visit no deposit casino online! and the new kid on my block for the UK All Online Casinos Also local seo in ohio at Hudson SEO Services !
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  3. #12
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    hmmmmm, tough one
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  5. #13
    Put on a smile! arkyt's Avatar
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    Got another SPAM today from info@mycrewards.com ... this time advertising Zodiac Casino!

    I clicked the unsubscribe link AGAIN and emailed a link that was in the email that says "Report any email abuse." ... casinorewards.com replied saying >

    "Unfortunately and with deep regret, it is not possible for us to isolate where your details were obtained. However we can disclose that somewhere along the line you signed up or registered your details with a service and agreed (or choose not to disagree) to the use of your personal information. All we can suggest is perhaps trying to back track to any companies that you recently registered with and check their privacy statement policy."
    How can casinorewards support ( support@casinorewards.com ) disclose that somewhere along the lines I signed up or registered my details specially if this is being done by a supposed 3rd party?

    What I suggest is that you STOP SPAMMING!

    I NEVER signed up to get the emails and I have NEVER used this email for anything related to online gaming - NEVER!
    Last edited by arkyt; 07-19-2012 at 09:24 PM.
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  7. #14
    Put on a smile! arkyt's Avatar
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    Is this one internal too?

    Grand Hotel Casino < concierge@croffervault.com >
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  9. #15
    CAP Team Member CAP_Allan's Avatar
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    Hey Arkyt, I am actually a bulk email affiliate myself, so I know what is happening here. This is going to be very high level so hopefully everyone will follow. Regardless of how you feel about bulk email chances are this is not SPAM but actually 100% compliant.
    Somewhere, doesn't have to be with a CR or even any other related casino, but somewhere online you have submitted your email address and opted into a site that distributes its users email address to emailers such as myself to monetize their database. No other personal information is given, typically just email, ip address, and the date and url of the privacy policy of the site you subscribed to. Once I have this information I use a third party to append your personally identifiable information such as your purchase behavior or any other information that has been collected about you from a wide range of sites to identify you as someone that visits gaming/gambling related sites. Based on widely accepted interpretations of the CAN-SPAM Act the sender is 100% compliant as long as the privacy policy states something along the lines of:

    "When you complete a registration or offer form that is hosted by one of our website publisher partners on our behalf, the website publisher partner may submit all or a portion of the information that you submitted on the form to the Company. This information may include, but is not limited to: your IP address, e-mail address, name, mailing address, telephone number, date of birth, gender, and payment information; information about your background, interests, health, education, career goals, and shopping preferences; and any other information you provide to our website publisher partner.
    We may receive information about you, including but not limited to your IP address, e-mail address, first name, last name, mailing address, and telephone number, from third party marketing partners that provide us with consumer data to manage on their behalf.

    Marketing Partners

    We may share, license or sell your information to third parties for various marketing purposes, including their online (e.g., e-mail marketing) and offline (e.g., telemarketing, cell phone text messaging, skip tracing, and direct mail) marketing programs. With respect to telemarketing in particular, you authorize us and our third-party marketing partners to call your landline telephone and/or cell phone (if provided) and you understand that your wireless carrier's standard rates may apply to any calls to your cell phone.

    Data Enhancement/Appending/Validation

    We may use third party service providers to enhance our database with additional elements, including but not limited to age ranges present in your household, whether you own or rent a home, the length of time you have lived at your residence, whether you are a mail order buyer or responder, household income, and gender. Further, we may use third party service providers to append telephone numbers to other data points we have in our database. We also may use third party service providers to validate the data we have in our database.

    Additionally, we may share, license or sell your information to third parties for use in their data validation, enhancement, information verification services, and, to the extent permitted by law, individual reference or look-up services.those pieces of information are all the mailer need to have to be completely 100% Due to some very creative enhancements in advertising tracking and cookie tracing your"

    Chances are somewhere you have given your email and opted into a site with a similar privacy policy and then they have gathered that you visit gaming sites and are now sending you these offers. The fact that you are in the US and they are sending you CR offers means that the emailer is lazy and doesn't segment lists based on geo location, but it does not mean that it is spam. This also explains why the unsubscribe request to support@casinorewards.com returned the response that it did. They really probably do not know where you subscribed and therefore cannot unsubscribe you.

    Hopefully this insight helps.

    While compliant bulk email affiliates are not as common in the igaming niche of the Affiliate Space, out side of iGaming they are some of the largest Affiliates in the world. Many reaching over $25-$50million per year.
    e: allan@casinoaffiliateprograms.com
    skype: allanfstone
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  11. #16
    Put on a smile! arkyt's Avatar
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    Nope, I have never submitted this email anywhere to receive casino promos and for that matter as long as I have been in this business (11 years) I have never opted in to any casino promo offers.

    Further, Casino Rewards sent me the exact same canned response they sent me a few weeks ago... YES, thats right it was just a few weeks ago that they said they would remove that email that was never subscribed in the first place and here it is again getting SPAMMED.

    I actually dont get a whole lot of SPAM so when I do it sticks out like a sore thumb - the last several months the only casino SPAMS I have gotten have been Casino Rewards SPAM and to an email I don't use for online gaming.

    Hello,
    As a representative of the Customer Loyalty Team I have happily looked into your inquiry.

    Unfortunately and with deep regret, it is not possible for us to isolate where your details were obtained. However we can disclose that somewhere along the line you signed up or registered your details with a service and agreed (or choose not to disagree) to the use of your personal information. All we could suggest is perhaps trying to back track to any companies that you recently registered with and check their privacy statement policy.

    It is part of our culture to endlessly strive to provide you with the best and most efficient service. If there is anything more I can do for you, please let me know.

    Our Customer Loyalty team is always here for you - 24 hours a day, 7 days a week, 365 days a year.

    Thank you and kind regards,

    Florian

    Customer Loyalty Team
    Hello,

    As a representative of the Customer Loyalty Team I have happily looked into your inquiry.

    In response to your request, we have now removed your details from our mailing list.

    Please note, it may take up to 48 hours for your unsubscribe request to come into effect - it is therefore possible that you may receive a mailing from us in the meantime.

    It is part of our culture to endlessly strive to provide you with the best and most efficient service. If there is anything more I can do for you, please let me know.

    Our Customer Loyalty team is always here for you - 24 hours a day, 7 days a week, 365 days a year.

    Thank you and kind regards,

    Florian

    Customer Loyalty Team
    At the end of the day I have now supposedly had this email removed 2 times now so lets see how long it is before the same email address gets another Casino Rewards SPAM... OR worse yet it starts getting hammered with SPAM - that sure will be telling!
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  13. #17
    New Member Renee's Avatar
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    As I have mentioned previously, Casino Rewards is not the one sending you the spam. So they are unsubscribing you from CR, and that is why you are still receiving it. Because it is NOT coming from CR.

    I've already asked that you forward the emails to me and I will take care of them.
    If you don't want to do that, I cannot help. The emails could be coming from anyone and it is impossible to unsubscribe you from the entire internet. If you do not forward the emails, I will assume you actually do not want the spam to cease and I will cross it off my list of things I need to take care of.

    My email address is Renee@RewardsAffiliates.com

    Cheers
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    Rak (08-09-2012)

  15. #18
    Put on a smile! arkyt's Avatar
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    Firstly, if they are not coming from you or one of CRs executors how in the world would you have the ability to get me unsubscribed any more than I do?

    Further, I never forward SPAM emails to be manually removed from a SPAM list I never opted into - I expect all the SPAM to stop for all those on the BS list and not just those that take the time to take action.
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  17. #19
    New Member Renee's Avatar
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    Quote Originally Posted by arkyt View Post
    Firstly, if they are not coming from you or one of CRs executors how in the world would you have the ability to get me unsubscribed any more than I do?

    Further, I never forward SPAM emails to be manually removed from a SPAM list I never opted into - I expect all the SPAM to stop for all those on the BS list and not just those that take the time to take action.
    Here's the thing, if I don't have the original email, I can't help. It's as simple as that. There have been issues in the past where affiliates have said they were getting spammed by someone and not sent in proof and actually it was just the affiliate trying to knock out some of their competition which in the end only hurt us and the relationship we had with the affiliate who wasn't actually spamming, so we have a policy now that we need to have the original email as proof. No exceptions.

    If you don't send it to me, I cannot help.

    I will leave it up to you, but I'm not going to waste any more time with this if you don't want to do what is required.

    Cheers
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  19. #20
    Put on a smile! arkyt's Avatar
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    Thanks for the offer Renee, don't need any help at this time though. Just taking the time to note the SPAM that CR is sending out at this time.
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