FREE Gambling Affiliate Tips - Join Our Newsletter -

Welcome to Casino Affiliate Programs! If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.


+ Reply to Thread
Page 1 of 2 1 2 LastLast
Results 1 to 10 of 11
  1. #1
    Member
    Join Date
    Mar 2009
    Posts
    71
    Thanks
    4
    Thanked 4 Times in 3 Posts
    Rep Power
    13

    Default Winner Affiliates - problem with payment and with players

    Hi,

    Just came to drop some feedback. Unfortunately it´s a negative one.
    I´m having a really hard time with Winner Affiliates.
    I´ve organized a rake race with Winner Poker for my community players. And the race did go well, and profit was made for every party involved.
    The problem is that it´s been the hardest thing to get in contact with someone. My affiliate manager Jonathan is usually offline at skype and it´s equally harder to get a reply from him via email.
    We also haven´t received any affiliate payment since September (since the start of the affiliation). I´ve been asking Winner Affiliates to send me a payment proof since the chosen method was bank wire, and they haven´t been able to give me one yet, for more than a month now. No transfer reached my bank either, coming from Winner.
    Also none of the top players got payed yet for the rake race, because the rake calculation is still going on (with a problem they can´t seem to solve). We can´t seem to be able to fix things quickly and this is costing us our players and revenue. And these are mostly Winner players and Winner´s revenue, so I don´t know why they don´t bother.
    I´m sorry to say that at this time I can´t recommend winner. I´m not having the best experience with them.
    I hope I can post some positive feedback in the future. I really hope things can change.
    Reply With Quote
  2. The Following 2 Users Say Thank You to tomasilva For This Useful Post:

    Dominique (12-05-2010), topboss (11-28-2010)

  3. #2
    Senior Member topboss's Avatar
    Join Date
    Feb 2003
    Location
    Auckland New Zealand
    Posts
    178
    Thanks
    34
    Thanked 52 Times in 34 Posts
    Rep Power
    20

    Default

    This post concerns me because I have just started promoting Winner Casino and got my first regular player...
    Please keep us updated, as I don't want to put any more effort into promoting these guys if this is what they are like.
    Reply With Quote
  4. #3
    Member
    Join Date
    Mar 2009
    Posts
    71
    Thanks
    4
    Thanked 4 Times in 3 Posts
    Rep Power
    13

    Default

    Sure, that´s what this part of the forum is for

    I also had one problem before with Winner, they were not counting on the affiliate frontend the players losses on the side games (casino). So one of my poker players lost 600$ on BJ (side game in the poker software) and it didn´t count until I contacted the affiliate manager to solve the situation.
    I don´t know if this is something that´s already fixed for all affiliates, but I hope so.
    I also hope to get help from Winner regarding all this issues quickly, we´re losing players every day because of our lack of power to solve the problems..
    This is ruining our hard work on promoting their poker product.
    Reply With Quote
  5. #4
    Member
    Join Date
    Mar 2009
    Posts
    71
    Thanks
    4
    Thanked 4 Times in 3 Posts
    Rep Power
    13

    Default

    Payment issue seems to be solved
    Reply With Quote
  6. #5
    Member Robbie Winner's Avatar
    Join Date
    Nov 2010
    Posts
    24
    Thanks
    1
    Thanked 4 Times in 4 Posts
    Rep Power
    0

    Default Winner Affiliate managers are here for you

    Hi Tomasilva,

    I'm sorry to hear you had been having some issues, but I am happy to hear that they've been resolved. Your affiliate manager, Jonathan, works quite hard, and while he might not always be available on Skype, he ALWAYS gets back to any of the affiliates who email him within 24-48 hours at most. In general, it's always best to be in close contact with your affiliate manager, as they specifically are dedicated to making sure that their affiliates' promotions run smoothly. Perhaps should another issue come up, I recommend first waiting to see how your affiliate manager handles it rather than post negative feedback (without giving Winner a chance to first respond).

    For that matter, since you mention the payment issue is resolved, it would only be fair to also mention how so, and if/how your affiliate manager was able to assist you.

    Wishing you much success - and thank you for honesty and all your hard work on Winner's behalf!
    Reply With Quote
  7. The Following User Says Thank You to Robbie Winner For This Useful Post:

    topboss (11-29-2010)

  8. #6
    Member
    Join Date
    Mar 2009
    Posts
    71
    Thanks
    4
    Thanked 4 Times in 3 Posts
    Rep Power
    13

    Default

    Hi Robbie,

    I´ll quote you:

    "Perhaps should another issue come up, I recommend first waiting to see how your affiliate manager handles it rather than post negative feedback (without giving Winner a chance to first respond)."

    This is not the case at all. We´re trying to get this issue of the rake calculation fixed since early October, and it´s not fixed yet. Also Jonathan told me Friday that today he would have it sorted out and I wasn´t even able to reach him. As I told him this is costing us our players. We worked hard to get them in and now we´re losing them with negative feedback in the forum because we can´t settle a simple race rake.

    Also the payment issue is now solved but I had been asking for the references for weeks.

    I know it´s hard for you guys to handle every single thing and I understand that you may be filled with work but this issue is important, and in my case, we have to settle the rake race and pay the players asap, it should have been done a long time ago, and we can´t do it without the correct rake calculation.

    This is costing revenue for both Winner and me and that´s why I posted my comment here. Because right now I can´t honestly recommend Winner from my experience..it might be just me but in my case things aren´t going that great.

    Thanks!
    Reply With Quote
  9. The Following User Says Thank You to tomasilva For This Useful Post:

    Dominique (12-05-2010)

  10. #7
    Member
    Join Date
    Mar 2009
    Posts
    71
    Thanks
    4
    Thanked 4 Times in 3 Posts
    Rep Power
    13

    Default

    I still have no reply from Jonathan regarding the rake calculated and we have some very angry players at hands now. We need to fix this asap. I´m waiting for an answer since Monday..
    Please help me getting this one fixed.
    Also, when will November payments be sent?

    Thanks
    Reply With Quote
  11. #8
    Resident Food Junkie Yvette's Avatar
    Join Date
    Dec 2006
    Posts
    409
    Thanks
    46
    Thanked 89 Times in 67 Posts
    Rep Power
    16

    Default

    Hi Tomasilva,

    I am sorry to hear that you have not received a response yet. We have contacted Hanan at Winner Affiliates regarding this situation. Should you wish to contact him directly you can here: hanan AT winneraffiliates DOT com.

    Kindest Regards,
    Yvette
    Yvette Arlic
    CasinoAffiliatePrograms.com




    My status

    Success in almost any field depends more on energy and drive than it does on intelligence. This explains why we have so many stupid leaders. --Sloan Wilson

    Do you want a higher rev-share/cpa offer? Contact me and I'll get it for you.
    Reply With Quote
  12. #9
    Member
    Join Date
    Mar 2009
    Posts
    71
    Thanks
    4
    Thanked 4 Times in 3 Posts
    Rep Power
    13

    Default

    Thank you so much Yvette
    Reply With Quote
  13. #10
    CAP Listed Program - Winner Affiliates Winner Affiliates's Avatar
    Join Date
    May 2010
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Default Winner Affiliates Payment and Rake Race calculation,

    Hi Tomislava,

    My name is Hanan Greenberg and I represent Winner.com and Winner Affiliates.
    I hope you are well during this holiday season. I am very sorry to hear that this issue is not solved yet.
    I would like to assist you to solve this case ASAP.
    Below is my contact information, I’m available 24/7 to your inquiries.

    Best Regards.
    Msn -Hananaffiliates@hotmail.com
    Skype- hanan.greenberg
    ICQ - 629765608
    hanan@winneraffiliates.com
    Mobile: +972544969397
    Reply With Quote
+ Reply to Thread
Page 1 of 2 1 2 LastLast
Posting Permissions
  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •