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More Than a Year Later, Online Gaming Company Enlists eCOGRA to Clear the Air
Even though some of you Forum members beat us to this story :hattip:, here it is from the CAP Newswire:
December 7, 2009 (CAP Newswire) — Today, the online gaming regulatory commission eCOGRA (e-Commerce Online Gaming Regulation and Assurance) has released a statement from Grand Privé, announcing the company’s reaction to the outcry from affiliates that it had reneged on its obligations to pay them … more than a year after the original accusations surfaced.
“The Grand Privé group has been following the often inaccurate information exchanges on the Internet regarding the closure of Grand Privé Affiliates with interest, mindful of its reputation as a responsible and respectable business,” the company stated.
“Management has reached the conclusion that there is a need to present its point of view, and more importantly to address any perceived shortcomings regarding payments to affiliates genuinely impacted by the Grand Privé Affiliates closure.”
The release goes on to list a series of “factual disclosures” regarding the situation, which, in sum, make no admissions of guilt but state that the matter will be fully investigated, under the banner of eCOGRA.
“Management has not become aware of one single affiliate claim for compensation being submitted directly to Grand Privé, despite a rising noise level on the Internet,” the release states. “Nevertheless, the company is prepared to concede that certain smaller and relatively inactive affiliate accounts may feel prejudiced by the closure, and acknowledges that this needs to be addressed with both an apology and a fair and reasonable financial settlement.”
“We have agreed on eCOGRA’s insistence that we will be bound by its findings and recommendations arising from the investigation, remaining at arm’s length from the enquiry unless asked for pertinent information,” adds Grand Privé in the news release. “Grand Privé wishes to emphasise that its primary concern is to address any genuine wrongs in a fair and forthright manner, and it will lend every effort in order to do this.”
“Safety and security are our top priorities and we are committed to providing a secure and reliable environment to our players,” concludes the release.
Curiously, as of the posting of this story, the news release is not yet available at the main eCOGRA website. Click here to read it at GamesandCasino.com, or read it as re-posted here at the CAP Forum.
