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  1. #1
    Member online18casino's Avatar
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    Default Non-payment / No Contact

    Hello, I can not seem to get ahold of anyone at 32red. I have sent 2 mails to their support email address as well as tried their message system in their backend. I have also posted over at AGD under their sub forum... It said I was sent out a payment at the start of last month, but I never got it... Would like to know what method they used to send it, and if they have a tracking number?
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  2. #2
    CAP Listed Program - 32Red Mark_32Red's Avatar
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    Hi,

    I'm sorry to hear you are having problems getting in touch, I've checked our spam filter and I have found your email from this morning. I'll get someone to investigate for you.

    Thanks
    Mark
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  3. #3
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    Default

    Isn't that good practice for aff programs, to regularly check their spam to see if any affiliate messages get caught in there?
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  4. #4
    Member johntang's Avatar
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    Everybody received November 2013 payment from 32Red?
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  5. #5
    CAP Listed Program - 32Red Mark_32Red's Avatar
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    Hi johntang,

    We have had quite a few technical problems with the payments for November, thankfully we've now fixed them and payments will be made later today. Depending on your payment preference these payments will hit in the next 24-72hrs.

    Sorry for the inconvenience.

    Mark
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