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Bingo on hold from Oct 15th?

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #611954
    Anonymous
    Inactive

    Hey guys n gals,

    I’ve had an email from one of our referred players saying that Paddy told them that the Bingo Hall will be unavailable from the 15th (of Oct?) – for an unspecified time.

    He was a little confused by it (I’m a lot confused by it) although he thought it was a bulk mail and not specific to his account.

    Any idea what’s going on there?
    Anyone else playing Bingo at PP and also get this email?

    #782208
    kimsworld
    Member

    Hey…no way this is true!! We’ll be open…Oct15th…December 15th!!! All of it! :)
    Could you ask the player to forward on the mail to you? Have a feeling it’s just spam!

    Thanks for letting us know though!

    #782220
    Anonymous
    Inactive

    I’m playing bingo at Paddy and didn’t receive that email, I guess it’s a spam?

    #782229
    Anonymous
    Inactive

    Dan,

    I have the email – and I’ll forward it through to you now. It looks identical to an authentic PaddyPower communication, the headers don’t appear to have been faked, I think it’s the genuine article.

    Please investigate and let me know.
    :hattip:

    #782256
    kimsworld
    Member

    Thanks Paul!

    #782261
    kimsworld
    Member

    Hey guys, I’ve looked into it, and yes, it’s genuine.

    This was a communication specifically to Paddy Power Bingo customers that we have on record as located in Australia. Based on legal advice, we are no longer able to accept play on our bingo or side-games from Australian based customers.

    All relevant players were contacted directly about this, but may speak to our customer support team if they wish to discuss their account details further.

    [FONT=&quot][/FONT]_____________________
    Customer Support Details:
    support@paddypower.com

    World: +353 1 404 0120

    #782266
    Anonymous
    Inactive

    Thanks Deirdre,

    Much appreciated – I’ll pass this on.

    You think that “support” might have actually bothered to mention that the issue was the players location rather than the mysterious language used ….

    Paddy Power will no longer be able to allow you to access Paddy Power Bingo. At this time, we do not have an estimate of when we will be able to restore this service.

    It had me bamboozled too …
    :wink-wink

    #782267
    kimsworld
    Member

    Thanks again Paul for letting me know! If I have any more update on it, I’ll pass it on directly to you! :)

Viewing 8 posts - 1 through 8 (of 8 total)