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New check processor? Help Shenaz!

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  • #607517
    Anonymous
    Inactive

    I went to cash out affiliate earnings this morning and had to resend a copy of my ID (no problem) for security purposes. I was told that there is a new check processor now that will make checks arrive faster.

    I was able to request a check – $35 courier fee now applies. I figured that with courier check, arrival of said check should take maybe a week. Well, here is the response I got.

    “Hello James,

    This charge is an administration charge and yes the check will be delivered via courier. In addition please allow from 15-20 business days for the check to arrive and your registered address.

    Please let us know if we can be of further assistance.

    Kind Regards,
    Hugo
    Cake Poker Support”

    What courier service takes 15-20 days to deliver a check?

    #762400
    Anonymous
    Inactive

    Hi Holis,

    I just double checked and the whole process can take up to 15 to 20 days, not that it will take that long to be delivered. This would make the check process faster. It will usually be a lot faster but as this is a new processor we didn’t want to say it will be faster and then you guys don’t get the check.

    Please bear with us while we work to make things smoother!

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