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Sorry. But I cann’t see my Reports. What’s up?
Mine seem to have not moved in well over a week now
Same here – absolutely no movement.
It seems every month is a guessing game as to revenue earned – clicks -downloads etc..HI
We had MGS investigate the reports and all seesm 100% the reports are updating on a System level but there could be an issue with your Individual accounts Id like to make sure that is not the case so please provide me with your account Logins.(reecc & Bonustreak)
PROBLEMS PLEASE TRY THE FOLLOWING IF NONE OF THIS HELPS THEN WE ARE STUMPED AND THE PROBLEM IS ISOLATED TO VERY FEW PEOPLE SO ALL I CAN SUGGEST IS ANY TIME YOU NEED A REPORT I WILL PULL IT FOR YOU AND MAIL YOU ON REQUEST JUST SEND ME A MAIL TO miles@grandpriveaffiliates.com
))Always wait for Quick stats to appear before trying to view reports
2)Delete your cookies
3)deletes your internet files
4)If you use an external Proxy (ISP) internet service provider contact them and ask them to clear your cookies and Cache on their end
5)if you use a local proxy then you need to contact the administrator and ask them to do this as well.
6) Try to disable the popup blocker in Symantec Internet Security if you have that enabled.
7) We had people with the same issue who used IE’s blocker and also that of Goggles Toolbar, so disabling it in Symantec fixed This issue.
If you are unsure of where it is, it’s in the Anti spam section, under status and settings, under ad blocking.
A simple way to test it is to log in, disable Norton for the standard 5 minutes and then follow the stats link and see if it works….
if you use another anti virus software try disable this and view the reports while it is disabled
9)make sure your PC allows you to see all POP UPS so disable any pop up blockers you may have
))Always wait for Quick stats to appear before trying to view reports
2)Delete your cookies
3)deletes your internet files
4)If you use an external Proxy (ISP) internet service provider contact them and ask them to clear your cookies and Cache on their end
5)if you use a local proxy then you need to contact the administrator and ask them to do this as well.
6) Try to disable the popup blocker in Symantec Internet Security if you have that enabled.
7) We had people with the same issue who used IE’s blocker and also that of Goggles Toolbar, so disabling it in Symantec fixed This issue.
If you are unsure of where it is, it’s in the Anti spam section, under status and settings, under ad blocking.
A simple way to test it is to log in, disable Norton for the standard 5 minutes and then follow the stats link and see if it works….
if you use another anti virus software try disable this and view the reports while it is disabled
9)make sure your PC allows you to see all POP UPS so disable any pop up blockers you may haveOk. I did everything! But I can’t see my stats!!!!
These threads are ALWAYS amusing to me.
1. Clear all your cookies
2. Reload your operating system
3. Do a little dance, make a little love
4. Get down tonight:roflmao:
Seriously, though, the kind of instructions needed above are ridiculous and only need to be done when the programmer has done an absolutely shitty job.
Get your stats correct or you will find your program with 0 affiliates.
HI
Then I am stumped as I manage daily to get these reports.
Please just mail us whenever you need information as there is nothing more i can suggest
I do apologize and realise this is not ideal
Thanks
Miles
Our stats work fine for 99 out of every 100 and these problems are very Isolated Now
How many people complain daily now they cant see there stats? 1 or 2 at most compared to the Throws that used too?
Miles then you must be stumped because my reports are not working
and have not worked for some time . Truth be told i am getting to be quite annoyed by this and dont see why i have to go through a whole song and dance to get what should be simple data .One other thing – your toll free number on the site for UK residents is not accurate – you might want to look into that and you have still not responded to an email i sent way back re reporting – now that has not nothing to do with MGS
greggomes – I can Only Apologise as we have tried to Resolve this issue and it seems to be Limited to very Few People 99% of people Now have No issues Viewing Reports. I kow thios is Not the ideal But please This is an Open Offer to all of you Should you need information or want to see your reports Mail me and I will sedn The information to you.
I have tested and Retested and The reports Open Fine On my end we have exhausted all Options on this and Hence the Post above I am Onloy trying to assist
That is bad news for me then i guess .
What about the toll free number that you advertise – you did not answer that question ? It does not terminate at your offices .
Regards
Greg
