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Hi Kamiel,
I have been trying to contact you in regards to affiliate commissions due. My affid is occ123. Please pm me here or email me….I have been waiting 3 months! :plain:Hi occ,
I have sent you a response to your mail, but am not sure why you have not received it.
I have sent you another mail. Please let me know if you do not get it, and I will provide a response via PM.
Hello Kamiel,
I am still waiting for a US$23860 withdrawal from your Casino as well.Could you please give me a reply upon the PM I sent you a couple days ago?
KamielM wrote:Hi occ,I have sent you a response to your mail, but am not sure why you have not received it.
I have sent you another mail. Please let me know if you do not get it, and I will provide a response via PM.
Thank you, Kamiel. I did get the email and responded.
Please respond back to it when you can…..thanks again.Hi occ,
I have received your mail, and have responded accordingly.
Hello Kamiel,
I am still waiting for a US$23860 withdrawal from your Casino as well.Could you please give me a reply upon the PM I sent you a couple days ago?
Tribun: I have responded to your PM.
Paid! Thank you very much Kamiel :hattip:
Glad to see you got paid, OCC!
Kamiel has now responded to my PM as well and I am hoping that this matter will be resolved by next week.I will update this thread as soon as I know more.
okay… I am still not paid my money and the CAC will start in a couple days.
Kamiel, please let me (us) know if a representative of your company will be in Amsterdam?
The time has come around to finally straighten this out!
I have now returned from Amsterdam but unfortunately (as expected) did not meet a rep of your group there.
Kamiel, I am sad that your Casino has again not even bothered to get back to me regarding this massive non-payment of my winnings as a player at Atlantic Lounge! I have talked to a couple industry people at the conference about this and am now willing to bring this up to the “next level”.
If Atlantic Lounge cares to resolve this, please tell them to contact me soon. I have already forwarded my information to a third party and you can expect to hear from them shortly.Tribun, have you tried to deal with the actual casino?
Kamiel is the affiliate manager and responsible for affiliate payments.
It appears he did mail you anyway, so if the same action as OCC’s didn’t work for you, it seems wise to go directly to the entity that owes you the money.
Of course I did, Dom! Since last year this Casino has been blatantly ignoring my requests for payment, but I was initially trying to get Montana’s assistance in order to collect my money.
Unfortunately RTG does not care to resolve player disputes anymore, which is why I have decided to go a different route.The reason why I am posting about this here is that I was hoping the actual Casino finally wakes up and realizes what harm they will be causing!
I was trying to resolve this discretely, but unfortunately the operator shows no interest in resolving this whatsoever.
I have started a thread at one public forum about this matter lately but have yet to mention the actual name of the company where this happened.My soon to be opened website http://www.casinotribunal.com aims to bring honest information about the “modus operandi” of Online Casinos to players and affiliates, which is something I am strongly missing in this business!
I will judge Casinos from the player’s perspective, rather than the one of an affiliate.As this place obviously does not have interested in honoring payments to their end-users, a mediator will get in touch with them shortly.
Tribun wrote:a mediator will get in touch with them shortly.That sounds like the way to go.
Tribun this is a player issue not an affiliate one. I suggest you contact Bryan Bailey at CasinoMeister as he specializes in helping players sort out these sort of disputes. Kamiel is the affiliate program manager and can only refer you to the actual casino for a player issue. I understand he has already done so.
We will be happy to assist with any affiliate issues that come up in the future.
:hattip:Hi Tribun,
I thought I would just let you know that the casino management has sent you an email, as a means to initiate contact, and work with you on having this matter resolved as soon as possible.
They are awaiting your response, and will proceed accordingly.
Hello Kamiel,
Thank you for your input! I have received the email and sent off a response.Professor, I see your point but have posted about this player dispute here because there are numerous webmasters out there who do not care what kind of end product (Casino) they are promoting to their players, as long as they get paid by the affiliate programm themselves!
Kamiel however has been helpful and responsive so far and I am hoping that this matter can eventually be resolved soon.
