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  1. #11
    Casino Grand Master
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    Of course I did, Dom! Since last year this Casino has been blatantly ignoring my requests for payment, but I was initially trying to get Montana's assistance in order to collect my money.
    Unfortunately RTG does not care to resolve player disputes anymore, which is why I have decided to go a different route.

    The reason why I am posting about this here is that I was hoping the actual Casino finally wakes up and realizes what harm they will be causing!
    I was trying to resolve this discretely, but unfortunately the operator shows no interest in resolving this whatsoever.
    I have started a thread at one public forum about this matter lately but have yet to mention the actual name of the company where this happened.

    My soon to be opened website www.casinotribunal.com aims to bring honest information about the "modus operandi" of Online Casinos to players and affiliates, which is something I am strongly missing in this business!
    I will judge Casinos from the player's perspective, rather than the one of an affiliate.

    As this place obviously does not have interested in honoring payments to their end-users, a mediator will get in touch with them shortly.
  2. #12
    Moderator - Big Kahuna Dominique's Avatar
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    Quote Originally Posted by Tribun
    a mediator will get in touch with them shortly.
    That sounds like the way to go.
    dominique




    A successful man is one who can lay a firm foundation with the bricks others have thrown at him.
    David Brinkley
  3. #13
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    Tribun this is a player issue not an affiliate one. I suggest you contact Bryan Bailey at CasinoMeister as he specializes in helping players sort out these sort of disputes. Kamiel is the affiliate program manager and can only refer you to the actual casino for a player issue. I understand he has already done so.

    We will be happy to assist with any affiliate issues that come up in the future.
  4. #14
    Guest Affiliate Manager
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    Hi Tribun,

    I thought I would just let you know that the casino management has sent you an email, as a means to initiate contact, and work with you on having this matter resolved as soon as possible.

    They are awaiting your response, and will proceed accordingly.
  5. #15
    Casino Grand Master
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    Hello Kamiel,
    Thank you for your input! I have received the email and sent off a response.

    Professor, I see your point but have posted about this player dispute here because there are numerous webmasters out there who do not care what kind of end product (Casino) they are promoting to their players, as long as they get paid by the affiliate programm themselves!
    Kamiel however has been helpful and responsive so far and I am hoping that this matter can eventually be resolved soon.
  6. #16
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    there are numerous webmasters out there who do not care what kind of end product (Casino) they are promoting to their players, as long as they get paid by the affiliate programm themselves!
    Tribun lets not insult webmasters please. The vast majority of us DO care about who we represent and are not fly by nighters. Most of us have been in business for years and are well aware that without players we dont generate income. You wont find many (any if I had my way) webmasters at CAP who dont care about their players.
  7. #17
    Casino Grand Master
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    Hi Professor,
    I am definetely not saying that all affiliates here "do not care". There are in fact numerous ones who do have an interest in running a honest business, but I am aware as well of fellows that indeed do not care about what Casinos they are promoting, as long as it does not hurt themselves. I do not want to mention names publically here.

    Apology if I sounded too general in my previous posting.
  8. #18
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    Essential Update:

    This problem seems to get resolved by the new owner! He called me tonight and apologized for the deeds of previous management. If things now work as agreed upon, I will get paid in installments.

    Anyways, my kudos to those who supported this case "behind the scenes" so far! Apparently this company seems to be intended to clean up now and I do appreciate that!

    I will update this thread when I am paid.
  9. #19
    Casino Grand Master
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    Ok... I am back on track after my last couple weeks turned out to be completely chaotic. I was unexpectedly forced to be offline for many days, what completely kicked me out of my routine.!

    As per my previous message, I am happy to report that Jamie, the new owner of Atlantic Lounge, indeed has honored his first payment and I received a first installement to my Neteller account already from him!

    Unfortunately I had forgotten to mention this in time, so please again accept my apologies for not having adequately composed updates. I should have definetely stay more calm after I returned back "online" and did not find what I was expecting.

    After my "time offline", I am now in contact with the owner again and have just sent him an email, so we can put this matter to rest soon. I am still expecting to learn when and how I will get paid, but other than that everything seems to be okay and Atlantic Lounge is on a good route.

    If Jamie indeed honors his words, my kudos go to him for a clean and fair job!

    Thanks to him and to the ones that supported this case behind the scenes.

    I would also like to thank affiliate manager Kamiel for kindly linking me up with the new owner!
    Last edited by Halelovas; 06-01-2007 at 04:48 AM.
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